The following information should answer some of the questions you may have about the painting of your home and help make your project go smoothly. Please take time to read this information.
TO REACH US
There are several ways to reach the various people who will be involved with your project.
Questions can be made to our Office at: (330) 650-9045.
If the person you are trying to reach is not in the office, please call me on my cellular phone. Mike Gentile, President, (216) 659-6453
If you prefer, email addresses are also listed.
Is set according to your needs and your schedule. You should expect to be kept informed by our field manager as we get closer to your start date.
Creative Painters offers a color consultation for all of our customers. Please ask any of our staff if you are interested. If we are matching the existing color, we will match the color on the first day of the job. We will need you to be available to ok the color selection. If you would like to choose the color yourself we can provide you with the paint manufactures color samples. Be certain to view color samples in the same light as that in which the paint will be applied.
The first day of the job you will meet the foreman. The foreman is the most experienced painter on the crew. Please be sure to direct any questions during the job directly to the foreman.
Although new paint dries to the touch with in a few hours, it does not fully cure for about two weeks. To avoid stuck windows please make sure the painters are able to open and close the windows before the end of the job.
Doors should be left open as long as possible to allow them to dry. Alkyd (oil) takes longer to dry than latex (acrylic). It is important alkyd painted doors not be closed for at least 8 hours.
A deposit is taken at the time agreements are signed. Remaining payment is due in full the day the job is completed. We ask that you please be considerate of this request. Checks should be made out to Creative Painters in the amount stated on your proposal plus any additionally requested work during the job. We are also able to take Visa and Mastercard. These are taken over the phone. Receipts will be mailed to you after processing.
You will be asked to complete a customer rating sheet when the job is finished. Your written feedback is very important to everyone here at Creative Painters. In particular, the crew receives a bonus on your evaluation. The completed form can be given to the foreman.
PHONE FOLLOW UP
We will contact you during your job to discuss how the job is being performed. Again, your candor is appreciated.
No oil paints can be applied on damp surfaces. No acrylic primers can be applied on damp surfaces. If weather prevents us from working on your home we will return on the next suitable day. Certain things can be done in wet or damp weather with no ill effects. Many times we may want to pressure-wash a house or begin preparation of the surfaces on damp days. On occasion, we may call ahead to see if we can wash your home ahead of schedule. This will help keep the schedule on track.
If we are painting the exterior of your home we may pressure wash prior to painting. This may take place a day or two prior to your scheduled start date.
All houses built before 1978 have the risk of containing lead paint. If your home was built before 1978 you will be given a pamphlet entitled "Protect Your Family From Lead In Your Home." Creative Painters has been certified in lead safe work practices. This is a curriculum put out jointly by EPA and HUD. Please note that this does not certify us for lead abatement. In addition, Creative Painters can not in good faith test your home for lead. If you would like to have your home tested and need assistance locating a certified test facility we can help you locate one.
Wallpaper removal can be an arduous and time-consuming task. Skip the hassle and headache of trying to remove or install your wallpaper new and rely on us. Creative Painters remove old wallpaper quickly and cost-efficiently with our professional team.
We are skilled in the latest preparation, installation and removal techniques and methods. Let our experts at Creative Painters transform your residential space. We have a large selection of various styles and color palettes for you to choose from. Add a distinctive and elegant touch to your home with Creative Painters.
All of Our Services are 100% Guaranteed.
with our customers and teams to ensure painting projects are completed accurately, efficiently, and timely. We keep our customers informed before, during, and after the job.
is at all times first and foremost. The safety of your family and/or employees, your property and our employees is our most important responsibility. We take it seriously and are proud of our safety programs and accident-free record in the industry.
which means not only that your project looks great, but that is stays looking great for years to come!
is something I personally care about and strive to reduce waste and dispose of it properly. With the lead paint requirements we work to keep your property safe.
are our life blood and therefore, we hire the best and ensure they are taken care of. Our professional painters are loyal and share our commitment to quality, service, and the value of your home.
PLEASE BE ADVISED:
Prices vary different times of the year. For example: the most inexpensive time of the year for interior painting is December through the end of January. These months are also the least expensive time of the year to Receive and Schedule exterior jobs for the upcoming season. Although we can't complete exterior projects in the winter we're able to estimate.
Most of our projects run between eight dollars and fifty dollars a month for ten years - which makes your investment an incredible Value!
Owning a business comes with professional and social responsibilities to the business, the community, customers, and employees. I recognize these facts and strive to operate with all in mind. We take pride in our craft and the best compliment is when a satisfied customer refers us to our next project.